Privacy Policy

Last updated: April 2026

1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that the data controller for personal data collected through this website is the operator of alegacionesurbanisticas.es (hereinafter, "the Controller").

Contact: info@alegacionesurbanisticas.es

2. Data We Collect

• Name and surname(s)
• Email address
• Phone number (optional)
• Description of your planning enforcement matter
• Browsing data (analytical and advertising cookies, with your consent)

3. Purpose of Processing

• To manage your enquiry and provide the requested service.
• To send you communications related to your case.
• With your express consent: to send commercial information about our services.
• Web analytics and advertising conversion tracking (Google Analytics / Google Ads).

4. Legal Basis

Processing is based on the performance of a pre-contractual or contractual obligation (Art. 6.1.b GDPR), the legitimate interest of the Controller (web analytics, Art. 6.1.f GDPR) and, where applicable, the consent of the data subject (Art. 6.1.a GDPR).

5. Data Retention

Data will be retained for as long as necessary to address your request and, once the relationship has ended, for the applicable statutory limitation periods (up to 5 years for contractual obligations).

6. Recipients

We do not share your data with third parties except as required by law or with service providers (web hosting, email tools) acting as data processors under the safeguards required by the GDPR.

We use Google Analytics and Google Ads (Google LLC, USA), with international transfers covered by Standard Contractual Clauses approved by the European Commission.

7. Your Rights

You may exercise the following rights at any time:

• Access, rectification and erasure of your data.
• Restriction of or objection to processing.
• Data portability.
• Withdrawal of consent, without affecting the lawfulness of prior processing.

Please send your request to info@alegacionesurbanisticas.es. You also have the right to lodge a complaint with the Spanish Data Protection Agency (aepd.es).

8. Cookies

This website uses first-party and third-party cookies. You can view details and manage your preferences via the cookie panel available on the page.

Language preference cookie

We use a functional cookie called lang (duration: 1 year) to remember the language you have selected. This cookie is necessary for the correct functioning of the language selector and does not require prior consent.